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The system (RT Systems programmer with RT Systems software) works well. There are too many variables in cable design for the guarantee to extend to every cable. Performance of the programming system is guaranteed only with the RT Systems cable.

there are just too many cables out there for us to begin to know what you have.

RT Systems cannot help you with cable setup.

You are responsible for identifying the com port in use by the cable, assigning that in the program and changing it should you use a different cable the next time that assigns to a different com port designation.

When using a generic USB cable for programming, you are responsible for finding and installing drivers.

A generic cable may not work on Windows 11.

If you have a cable that works, it should work with the RT Systems programmer for your radio. Both circuitry design and wiring could be the issue. Some work with varying degrees of success.

Cables with proper pin spacing for the radio have been around for a long time with varying designs for USB circuitry.

Consider this as you decide which cable will be best for you. USB cables have become a little more consistent and reliable. The RT Systems programmers now work with "generic" USB cables.